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What People Say

“We’ve been working with Thrive for a few years and have always had efficient, responsive interactions with the Thrive team. They follow up on any transactions that throw up potential red flags, this helps us ensure that we are following our internal procedures to protect our members.”

Liz Rance
from Google Reviews

“As a small business owner, Thrive has provided me with great service and a lot of savings. I’ve been a customer with Thrive Payments for the past 3 years and I highly recommend them. They’re awesome!!!”

Nicole Louis
from Google Reviews

“Our small business has used Thrive Payments for our credit card processing for several years and they have always provided top notch service.”

Adam Kaufmann
from Google Reviews

“I own a small business in Blacksburg, VA  and as a small business owner it is important to build trusting relationships. When I need assistance with my card machine or if there is a question about a charge or any other matter that comes up Nikki is just a phone call or email away. I know I can count on her!”

Manoca Simpkins
from Google Reviews

“I had an issue with refunding a customers card from an error charge and the Merchant Services department was incredibly helpful and prompt in resolving the issue! Definitely a great customer service experience!”

Connor Thomas
from Google Reviews

“Had no idea I was overpaying. Nikki was wonderful to work with. She is very knowledgeable about card processing systems.”

Steve Layman
from Google Reviews

“Recently we had issues with our Gateway, Thrive Payments helped us resolve the issue by working with First Data and our Payment Gateway. If it wasn’t for Thrive Payment’s help, we may not have recovered those funds. It helps to have a company that can navigate the payment infrastructure and has the appropriate contacts.”

Brian Shaw
from Google Reviews

“The Thrive Representative took the time to come in person and explain all processing options and find the best rate and solution for our business. You can tell that we weren’t just a “sale”, but she wanted to provide exceptional customer service. I highly recommend Thrive Payments.”

Tracie Bruce
from Google Reviews

“Thrive Payments has an amazing team! They provide hands-on support to our bank and we hear rave reviews from our customers on the great experience they receive. We are pleased with how successful the merchant services program has developed. I would recommend working with Thrive Payments.”

- Bank Newport

“We have been using Thrive Payments’ acquiring services for many years  now and have been completely satisfied. Their team has done an excellent job communicating and providing information for various projects throughout the years. They are always very  attentive to our needs.”

National Bank of Blacksburg
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