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Core Values

The Thrive Payments Difference

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Take Ownership

Takes ownership and responsibility for decisions and actions made, takes ownership of their results and is held accountable.
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Stand in the Customers’ Shoes

Keeping our customers our top priority and focus. Think and act from the perspective of the customer at all times.
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Work Hard - Play Hard

Put in the work and have fun doing it, celebrate victories (big and small), did I mention have FUN!
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Stay Scrappy

Does what it takes to get the job done, gets their hands dirty with hard work as needed, never says ‘it’s not my job’, finds a way to make things work.
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Always Be There

Be ready and always available (physically and emotionally) to support your co-workers, your customers and your business partners, demonstrate that “I have your back”.
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Stay Positive

Provides a positive vibe regardless of the situation, looks for the good and learning opportunity of difficult situations.

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Live by the ``Golden Rule``

Treat others as you would like to be treated – with respect, compassion, kindness and empathy.
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Teamwork Makes the Dream Work

Is a team player, works harmoniously with others in getting a job done, appreciates the views of others, likes information sharing and learning in a team environment.
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Strive for Excellence

Always looks to produce the highest quality product possible and identifies ways to improve. Excellence is a mind-set that is always looking to be achieved.
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Be a Good Citizen

Volunteer to be active in the community and be charitable. Do good for the benefit of others, be honest, trustworthy and kind.
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Think Outside the Box

Use your creativity to identify new ways of doing things, if you hear ‘we have always done it that way’ find a better way to do it, be a visionary – no idea is too crazy.
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Be an Open Book

Always be forthcoming and point blank in communication – keeping it business and not personal, be transparent, open and honest always.

Outstanding customer service & support.

Remember when service was just a quick call away? Thrive Payments is committed to serve you.
Your business will have a dedicated customer service representative to assist you whenever you need help.

Our 24/365 customer call center is manned by well-trained staff. Our focus is to address every inquiry with fast, responsive, personal service that exceeds expectations.

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